prisma CLOUD Login Issue – 2FA Currently Unavailable

Incident Report for prisma CLOUD status page

Resolved

This incident has been resolved.
Posted Aug 18, 2026 - 20:10 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 18, 2026 - 16:19 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 18, 2026 - 15:56 CEST

Investigating

We are currently experiencing a login issue in prisma CLOUD. Two-factor authentication (2FA) is not working due to an issue with our authentication provider.
We are investigating the problem and working to restore normal login functionality as soon as possible.
Posted Aug 18, 2026 - 14:41 CEST
This incident affected: prisma CLOUD website.