prisma CLOUD status page

All Systems Operational

prisma CLOUD website ? Operational
90 days ago
99.46 % uptime
Today
API Operational
90 days ago
99.46 % uptime
Today
SFTP Operational
90 days ago
99.45 % uptime
Today
prisma APP Operational
90 days ago
99.53 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Update of prisma CLOUD to version 2.39.0 Jul 7, 2025 07:00-08:00 CEST

The update will start at 07:00 am CEST, July 07, 2025, and will presumably take about 1 hours to complete. During this time prisma CLOUD and all associated services will not be available. Therapy devices that try to communicate with prisma CLOUD during this time might throw an error message. After the system will be available again, devices will synchronize their data, if necessary. No user interaction is required.
Posted on Jun 16, 2025 - 12:38 CEST
Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Completed - The scheduled maintenance has been completed.
Jun 23, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 20:00 CEST
Scheduled - The maintenance will start at 08:00 pm CEST, 23 June 2025 and will presumably take about 1 hour to complete. During this time prisma CLOUD and all associated services will not be available. Therapy devices that try to communicate with prisma CLOUD during this time might throw an error message.
After the system is available again, devices will synchronize their data, if necessary. No user interaction is required.

May 19, 12:42 CEST
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.