Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2025 - 07:00 CEST
Scheduled
The update will start at 07:00 am CEST, July 07, 2025, and will presumably take about 1 hours to complete. During this time prisma CLOUD and all associated services will not be available. Therapy devices that try to communicate with prisma CLOUD during this time might throw an error message. After the system will be available again, devices will synchronize their data, if necessary. No user interaction is required.
Posted Jun 16, 2025 - 12:38 CEST
This scheduled maintenance affected: prisma CLOUD website, API, and SFTP.