Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2025 - 20:00 CEST
Scheduled
The maintenance will start at 08:00 pm CEST, 23 June 2025 and will presumably take about 1 hour to complete. During this time prisma CLOUD and all associated services will not be available. Therapy devices that try to communicate with prisma CLOUD during this time might throw an error message. After the system is available again, devices will synchronize their data, if necessary. No user interaction is required.
Posted May 19, 2025 - 12:42 CEST
This scheduled maintenance affected: prisma CLOUD website, API, and SFTP.