The incident has been resolved. Maintenance activities performed by our infrastructure provider unexpectedly impacted parts of our infrastructure, causing temporary service disruptions. All services are now operating normally. We apologize for the inconvenience and appreciate your patience.
Posted Oct 09, 2026 - 18:17 CEST
Investigating
We are currently experiencing service disruptions caused by maintenance activities performed by our infrastructure provider. Unfortunately, these changes have impacted parts of our infrastructure, resulting in intermittent service availability issues. We are actively working with the provider to fully restore normal operations.
Posted Oct 09, 2026 - 15:29 CEST
This incident affected: prisma CLOUD website, API, SFTP, prisma APP, and Questionnaire Service.