In preparation for our version update to 2.43 on June 1, 2026, we will run a short maintenance for prisma CLOUD that will take between 3 - 5 minutes. During this short period of time, prisma CLOUD and all associated services will not be available. Therapy devices that try to communicate with prisma CLOUD during this time might throw an error message. After the system will be available again, devices will synchronize their data, if necessary. No user interaction is required.
Posted May 04, 2026 - 09:00 CEST
This scheduled maintenance affects: prisma CLOUD website, API, and SFTP.