prisma CLOUD status page

All Systems Operational

prisma CLOUD website ? Operational
90 days ago
99.45 % uptime
Today
API Operational
90 days ago
99.44 % uptime
Today
SFTP Operational
90 days ago
99.44 % uptime
Today
prisma APP Operational
90 days ago
99.53 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 07:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:00 CEST
Scheduled - On April 15th between 07:00 and 07:10 CEST, our hosting provider will perform infrastructure maintenance which may cause a brief interruption in service availability.

This maintenance is not related to the incident on April 14th.

Apr 14, 18:55 CEST
Apr 14, 2025
Resolved - This incident has been resolved.
Apr 14, 18:46 CEST
Update - We are continuing to monitor for any further issues.
Apr 14, 18:46 CEST
Monitoring - prisma CLOUD is back online and we are closely monitoring the system to ensure stable operation.
Thank you for your patience!

Apr 14, 16:16 CEST
Update - We have identified and fixed the root cause of the issue. However, our system needs additional time to process the accumulated data.
We expect this process to be completed around 16:00 CEST / 2:00 PM UTC. After that, all data will be fully available again.
We apologise for the inconvenience and appreciate your patience.

Apr 14, 13:32 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 14, 11:33 CEST
Update - We are continuing to work on restoring prisma CLOUD functionality.
We apologize for the inconvenience and will provide the next update at 10:00 AM UTC.

Apr 14, 10:54 CEST
Investigating - We are currently experiencing a data processing issue. Our team is fully engaged and making every effort to resolve the problem as quickly as possible.
Apr 14, 08:39 CEST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.